At SMELL GOOD CO. LONDON, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make a purchase from us.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following information:
-
Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
-
Order Information: Products purchased, order value, order history.
-
Device Information: IP address, web browser, time zone, and some cookies installed on your device.
-
Usage Data: How you interact with our site, pages visited, and time spent.
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Provide customer support
-
Send order confirmations and updates
-
Improve our website and services
-
Communicate offers, promotions, and news (only with your consent)
-
Detect and prevent fraud
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
-
Service Providers (e.g., payment gateways, delivery partners)
-
Analytics and Marketing Tools (e.g., Google Analytics, Meta Pixel)
-
Legal Authorities if required by law or to protect our rights
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings.
5. Your Rights
Depending on your location, you may have rights to:
-
Access the personal data we hold about you
-
Request correction or deletion
-
Withdraw consent for marketing communications
-
Object to certain processing
To exercise any of these rights, please contact us at:
📧 smellgoodcolondon@gmail.com
6. Data Security
We use secure encryption and data protection measures to keep your information safe. However, no system is completely secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
SMELL GOOD CO. LONDON
📧 Email: smellgoodcolondon@gmail.com